About Us

If you are trying to find a full-service nail salon in Clearwater, FL, come to Serenity Nails and Hair Spa. We are a well-established nail and hair salon, where we specialize in facials, waxing, manicures, pedicures, therapeutic massage and more, all within a relaxing and comfortable atmosphere for both men and women.
MISSION
It is our mission at Serenity Nails and Hair Spa to provide all our clients with a remarkable experience while performing our business with integrity and deep knowledge of our profession. We are committed to provide superior service to each individual client with added value.
APPOINTMENTS
To schedule an appointment, please call us at (727) 223-9929 or book online at www.vagaro.com/serenitynailsandspa2
WALKS-IN WELCOME
While we encourage scheduling an appointment by calling at (727) 223-9929 or booking online at www.vagaro.com/serenitynailsandspa2, we do welcome walk-in clients, however, it is based on availability and if we are busy there may be a waiting period or you might have to schedule an actual appointment.
RIGHT TO REFUSE SERVICE
We reserve the right to refuse service to any guest for improper conduct, tardiness, no shows, or any other situation we deem inappropriate.
CANCELLATIONS
Appointments can be cancelled 2 hours in advance by calling (727) 223-9929. Please give at least 2 hours notice so that we have the opportunity to offer your reserved time to another client on our waiting list. We understand that sometimes emergencies happen, and its not always possible to give adequate notice. However, be aware that if you repeatedly cancel appointments without proper notice, we reserve the right to ask for a non-refundable deposit to secure your next appointment.
LATE ARRIVALS
If you anticipate that you will be late more than 15 minutes, please call ahead to see if we have the availability to complete your service in full. One late client can throw off our entire schedule and cause our other clients to be late for their commitments. Therefore, if you arrive more than 15 minutes late, we reserve the right to refuse partial or complete services
NO SHOWS
If you make an appointment that you dont cancel and dont show up for, we reserve the right to charge a service fee.
CHILD SAFETY
Children must be always supervised by an adult while in salon. To respects our clients relaxing, please keep your children not run around, yelling or crying.
PETS
Pets of any kind, other than service animals, are NOT allowed in the salon.
PRICING
Price of service and other charges is displayed on the price list, please make sure you know before service.
GUARANTEE
Traditional polish services (Manicures) are not guaranteed, but we will touch up a chip within 24 hours of your service. We guarantee gel polish manicures for five days and dip powder manicures for seven days from the date of your original service. If you notice chips or lifting within this time, please call (727) 223-9929 to schedule a complimentary repair with original color of service. Repairs after guarantee time for breakages, tears, and corner breaks will be charged.
REFUNDS
We have a NO REFUND policy for all salon services. In the event that you are unhappy with the quality of the service provided to your nails, please make us aware of it at the time of your service. We will adjust them to your satisfaction, (not including the change of your mind about polish/gel/dip powder color at the end of your service) if you still not satisfied, we will remove any enhancements or coatings that have been applied. No cash refunds will be given after your service is done. You walking out of the salon door means that you have accepted and are happy with the service provided to your nails. No cash refunds will be given after you have left the salon.
GIFT CARDS
Gift cards are not returnable or refundable for cash. No cash will be given in exchange for unused balances Gift cards are not redeemable if lost or stolen. Gift cards are not redeemable after the expiry date.
SURVEILLANCE
For safety purposes, our premises are monitored with Digital Video Surveillance
PERSONAL BELONGINGS
Please keep all your belongings with you. We are not responsible or liable for any lost, damaged or stolen items